Personal Information Collected and Collection Methods
A. Items of Personal Information Collected The Company collects the following personal information for membership registration, consultation, and service application:- Upon registration: Name, date of birth, gender, login ID, password, home phone number, mobile phone number, email, and for those under 14, legal guardian information- When applying for services: Address, payment information- SNS Login (Kakao): Name, mobile phone number, email- SNS Login (Naver): Name, mobile phone number, email During service use or business processing, records of service use, access logs, cookies, access IP, payment records, and records of improper use may be generated and collected.B. Collection Methods- Website, written forms, bulletin boards, email, event entries, delivery requests, phone, fax, and information collection tools
Purpose of Collecting and Using Personal Information
The Company uses the collected personal information for the following purposes: Fulfillment of contracts for service provision and settlement of feesContent provision, purchase and payment, delivery of goods or invoices, identity verification for financial transactions, and financial services Member managementIdentity verification for membership services, personal identification, prevention of unauthorized use by delinquent members, confirmation of intent to join, age verification, confirmation of legal guardian consent for children under 14, complaint handling, and notification delivery Marketing and advertisingDelivery of event and advertising information, analysis of access frequency, or statistics on members' service use
Retention and Use Period of Personal Information
In principle, personal information is destroyed without delay once the purpose of collection and use is achieved. However, the following information is retained for the specified period for the reasons stated below:A. Retention by Company PolicyEven after a member withdraws, the Company may retain member information for one year to prevent the recurrence of improper use by delinquent members, resolve disputes, and cooperate with requests from investigative agencies.B. Retention by Relevant LawsIf required by relevant laws such as the Act on Consumer Protection in Electronic Commerce, the Company retains member information for a certain period as stipulated by law: Records on contracts or withdrawal of subscription- Reason for retention: Act on Consumer Protection in Electronic Commerce- Retention period: 5 years Records on payment and supply of goods- Reason for retention: Act on Consumer Protection in Electronic Commerce- Retention period: 5 years Records on consumer complaints or dispute resolution- Reason for retention: Act on Consumer Protection in Electronic Commerce- Retention period: 3 years Log records- Reason for retention: Protection of Communications Secrets Act- Retention period: 3 months
Destruction Procedures and Methods of Personal Information
In principle, the Company destroys personal information without delay once the purpose of collection and use is achieved. The procedures and methods are as follows: Destruction ProceduresInformation entered by members for registration, etc., is transferred to a separate DB (or separate document box for paper) after the purpose is achieved and is stored for a certain period according to internal policies and other relevant laws before being destroyed.Personal information transferred to a separate DB is not used for any purpose other than retention unless required by law. Destruction MethodsPersonal information stored in electronic file format is deleted using technical methods that prevent recovery.
Provision of Personal Information
The Company does not provide users' personal information to external parties in principle. However, exceptions are made in the following cases: When users have given prior consent When required by law or requested by investigative agencies in accordance with legal procedures and methods
Entrustment of Collected Personal Information
The Company entrusts the following external specialized companies to operate services: Entrusted party: CJ Logistics Entrusted task: Product delivery Entrusted party: Toss Payments Entrusted task: Payment, purchase safety service, etc. Entrusted party: SNS Login (Kakao, Naver) Entrusted task: Easy login using SNS and third-party accounts Entrusted party: Supplier list Entrusted task: Product shipment, etc. Entrusted party: Starfact Co., Ltd. Entrusted task: Service establishment and improvement, transaction monitoring for safe transactions, customer consultation
Rights of Users and Legal Representatives and How to Exercise Them
Users may view or modify their registered personal information at any time and may request to withdraw their membership. To view or modify personal information, click 'Edit Personal Information' (or 'Edit Member Information'), and to withdraw membership (revoke consent), click 'Withdraw Membership' and go through the identity verification process to directly view, correct, or withdraw. Alternatively, contact the personal information protection officer in writing, by phone, or by email, and we will take action without delay. If you request correction of an error in your personal information, the Company will not use or provide the information until the correction is completed. If incorrect personal information has already been provided to a third party, the Company will notify the third party of the correction without delay so that the correction can be made. Personal information that has been deleted or withdrawn at the user's request is handled as specified in the 'Retention and Use Period of Personal Information' and cannot be viewed or used for any other purpose.
Installation, Operation, and Refusal of Automatic Personal Information Collection Devices
The Company uses 'cookies' and similar technologies to store and retrieve your information from time to time. Cookies are very small text files sent to your browser by the server used to operate the website and are stored on your computer's hard disk.The Company uses cookies for the following purposes: Purpose of using cookies, etc.1. Analyze the frequency of access or visit times of members and non-members, identify users' preferences and interests, track traces, and provide targeted marketing and personalized services based on participation in various events and visit frequency.2. You have the option to install cookies. Therefore, you can allow all cookies, check each time a cookie is saved, or refuse to save all cookies by setting options in your web browser. How to refuse cookie settings1. To refuse cookie settings, select options in your web browser to allow all cookies, check each time a cookie is saved, or refuse to save all cookies.2. Example of setting method (for Internet Explorer): Tools at the top of the web browser > Internet Options > Privacy3. If you refuse to install cookies, there may be difficulties in providing services.
Personal Information Complaint Service
The Company designates the following departments and personal information protection officers to protect customers' personal information and handle complaints related to personal information: Personal Information Protection Officer/ManagerName: Jiwoo YoonDepartment: Planning and Coordination OfficePhone: 070-4652-0082Email: globalthehana@gmail.com You may report any personal information protection-related complaints arising from the use of the Company's services to the personal information protection officer or the responsible department. The Company will respond promptly and sufficiently to users' reports. For other reports or consultations regarding personal information infringement, please contact the following organizations:Personal Information Infringement Report Center (privacy.kisa.or.kr / 118)Personal Information Dispute Mediation Committee (kopico.go.kr / 1833-6972)Supreme Prosecutors' Office Cyber Investigation Division (spo.go.kr / area code+1301)National Police Agency Cyber Security Bureau (cyberbureau.police.go.kr / 182)
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